{"id":54973,"date":"2023-03-28T17:19:33","date_gmt":"2023-03-28T15:19:33","guid":{"rendered":"https:\/\/www.gltfoundation.com\/?page_id=54973"},"modified":"2024-06-13T15:09:25","modified_gmt":"2024-06-13T13:09:25","slug":"help-desk","status":"publish","type":"page","link":"https:\/\/www.gltfoundation.com\/en\/help-desk\/","title":{"rendered":"HELP DESK"},"content":{"rendered":"   \n\n      <!-- INTRO INNER PAGE -->\n   <section class=\"intro-part-1\">\n       <div class=\"intro-inner-page bg-green-light glt-top-space\">\n           <!-- rounded box -->\n           <div class=\"container\">\n               <div class=\"row\">\n                   <div class=\"col\">\n                       <div class=\"el-rounded has-shadow-big bg-white\">\n                           <p class=\"breadcrumbs\" id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.gltfoundation.com\/en\/\">Home<\/a><\/span><\/span><\/p>\n                           <div class=\"row justify-content-center\">\n                               <div class=\"col mb-4\">\n                                                                          <h2>HELP DESK<\/h2>\n                                                                                                             <h5 class=\"mt-5\"><p>The first national listening desk on prevention and guidance towards getting out of situations of economic violence or financial abuse.<br \/>\nOn this page, all references to the counters (WhatsApp Chat 24h: 331 7918617) and support from the mentorship activity (at the bottom of the page).<br \/>\n<strong>As per current GDPR regulations, we guarantee anonymity and respect for privacy.<\/strong><\/p>\n<\/h5>\n                                                                  <\/div>\n                                                                  <div class=\"col-auto\">\n                                       <img decoding=\"async\" src=\"https:\/\/www.gltfoundation.com\/wp-content\/uploads\/2024\/01\/Sportelli-300x200.png\" class=\"is-svg card-ill\" alt=\"\">\n                                   <\/div>\n                                                          <\/div>\n                                                          <div class=\"share-box mt-8\">\n                                   <span>Share<\/span>\n                                   <div class=\"a2a_kit a2a_kit_size_ addtoany_list\" data-a2a-url=\"https:\/\/www.gltfoundation.com\/en\/help-desk\/\" data-a2a-title=\"HELP DESK\"><a class=\"a2a_button_facebook\" href=\"https:\/\/www.addtoany.com\/add_to\/facebook?linkurl=https%3A%2F%2Fwww.gltfoundation.com%2Fen%2Fhelp-desk%2F&amp;linkname=HELP%20DESK\" title=\"Facebook\" rel=\"nofollow noopener\" target=\"_blank\"><img decoding=\"async\" src=\"\/wp-content\/themes\/GLT\/images\/icons\/facebook.png\" width=\"24\" alt=\"Facebook\"><\/a><a class=\"a2a_button_whatsapp\" href=\"https:\/\/www.addtoany.com\/add_to\/whatsapp?linkurl=https%3A%2F%2Fwww.gltfoundation.com%2Fen%2Fhelp-desk%2F&amp;linkname=HELP%20DESK\" title=\"WhatsApp\" rel=\"nofollow noopener\" target=\"_blank\"><img decoding=\"async\" src=\"\/wp-content\/themes\/GLT\/images\/icons\/whatsapp.png\" width=\"24\" alt=\"WhatsApp\"><\/a><a class=\"a2a_button_telegram\" href=\"https:\/\/www.addtoany.com\/add_to\/telegram?linkurl=https%3A%2F%2Fwww.gltfoundation.com%2Fen%2Fhelp-desk%2F&amp;linkname=HELP%20DESK\" title=\"Telegram\" rel=\"nofollow noopener\" target=\"_blank\"><img decoding=\"async\" src=\"\/wp-content\/themes\/GLT\/images\/icons\/telegram.png\" width=\"24\" alt=\"Telegram\"><\/a><a class=\"a2a_button_twitter\" href=\"https:\/\/www.addtoany.com\/add_to\/twitter?linkurl=https%3A%2F%2Fwww.gltfoundation.com%2Fen%2Fhelp-desk%2F&amp;linkname=HELP%20DESK\" title=\"Twitter\" rel=\"nofollow noopener\" target=\"_blank\"><img decoding=\"async\" src=\"\/wp-content\/themes\/GLT\/images\/icons\/twitter.png\" width=\"24\" alt=\"Twitter\"><\/a><a class=\"a2a_button_linkedin\" href=\"https:\/\/www.addtoany.com\/add_to\/linkedin?linkurl=https%3A%2F%2Fwww.gltfoundation.com%2Fen%2Fhelp-desk%2F&amp;linkname=HELP%20DESK\" title=\"LinkedIn\" rel=\"nofollow noopener\" target=\"_blank\"><img decoding=\"async\" src=\"\/wp-content\/themes\/GLT\/images\/icons\/linkedin.png\" width=\"24\" alt=\"LinkedIn\"><\/a><\/div>                               <\/div>\n                                                  <\/div>\n                   <\/div>\n               <\/div>\n           <\/div>\n           <!-- \/\/ rounded box -->\n       <\/div>\n   <\/section>\n   <!-- \/\/ INTRO INNER PAGE -->\n\n    <section class=\"intro-part-2 \">\r\n        <div class=\"intro-inner-page\">\r\n            <!-- custom content -->\r\n            <div class=\"custom-content left\">\r\n                <div class=\"row\">\r\n                    <div class=\"col-auto mt-8 img-wrapper\">\r\n                        <img decoding=\"async\" class=\"el-rounded has-shadow-big\" src=\"https:\/\/www.gltfoundation.com\/wp-content\/uploads\/2023\/05\/AdobeStock_340525033-1024x683-1.jpeg\" alt=\"\">\r\n                    <\/div>\r\n                    <div class=\"col-auto mt-8 content-wrapper\">\r\n                                                                            <p>\r\n                                <p>The counter activity stems from the need to offer a place for neutral dialogue in order to promptly respond to the need to listen, providing information and factual solutions to legal, financial, tax and professional issues related to situations of economic violence and\/or financial abuse.<\/p>\n                            <\/p>\r\n                                            <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <!-- \/\/ custom content -->\r\n        <\/div>\r\n    <\/section>\r\n\n\n    <!-- ACCORDION -->\r\n    <section class=\"container\">\r\n        <div class=\"row\">\r\n            <div class=\"col\">\r\n                <!-- accordion wrapper -->\r\n                <div class=\"accordion-wrapper\">\r\n                                            <!-- accordion -->\r\n                        <button type=\"button\" class=\"accordion-title\">\r\n                            <h3>The GLT help desk<\/h3>\r\n                            <img decoding=\"async\" src=\"https:\/\/www.gltfoundation.com\/wp-content\/themes\/GLT\/images\/btn-accordion.svg\" class=\"is-svg\" alt=\"\">\r\n                        <\/button>\r\n                        <div class=\"accordion-body\">\r\n                            <div class=\"accordion-content\">\r\n                                <p>On the strength of an international experience that sees it operating in Italy, France and Belgium and participating in the OECD and IMF tables, it brings as a dowry the good practices applied and shared there, and the experience of the physical counters in Milan -active since the end of 2017- and those in Palermo, Turin, Rome and Lecce, as well as the digital counter active via APP and WhatsApp chat.<\/p>\n<p>The GLT Family desk of Global Thinking Foundation, aimed at all families (bi-parental and single-parent, LGBTQ+), and more in general at citizenship, was created as a welcome and orientation space, with the aim of orienting them towards the services and opportunities that the territory offers them on various issues such as home work, health, culture, free time and also provide accompaniment, mentorship and free legal and mediation counselling on issues such as rights in labour relations, family rights, information support and connection with the territorial garrisons located in the municipalities specialised in assisting families in difficulty.<\/p>\n                            <\/div>\r\n                        <\/div>\r\n                        <!-- \/\/ accordion -->\r\n                                            <!-- accordion -->\r\n                        <button type=\"button\" class=\"accordion-title\">\r\n                            <h3>GLT&#8217;s concrete commitment<\/h3>\r\n                            <img decoding=\"async\" src=\"https:\/\/www.gltfoundation.com\/wp-content\/themes\/GLT\/images\/btn-accordion.svg\" class=\"is-svg\" alt=\"\">\r\n                        <\/button>\r\n                        <div class=\"accordion-body\">\r\n                            <div class=\"accordion-content\">\r\n                                <p>Ancillary services Global Thinking Foundation will undertake to:<\/p>\n<p>Organise meetings and workshops for students on youth relations, sustainability and the economy;<br \/>\nOrganise and promote information and training initiatives on the prevention of economic abuse and economic violence for an active and inclusive citizenship;<br \/>\nActivate on the territory any support networks built by other associations that share a commitment to the issues of economic sustainability and social inclusion;<br \/>\nPromote information and training to encourage women to acquire basic digital skills for economic self-determination;<br \/>\nInvolve families in an awareness-raising process on the prevention of true behavioural and\/or digital substance-free gambling.<\/p>\n                            <\/div>\r\n                        <\/div>\r\n                        <!-- \/\/ accordion -->\r\n                    \r\n                <\/div>\r\n                <!-- \/\/ accordion wrapper -->\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n    <!-- \/\/ ACCORDION -->\r\n\n\n\r\n  <!-- INTRO -->\r\n  <section class=\"container mt-6 section-title-block\">\r\n      <div class=\"row\">\r\n          <div class=\"col text-center\">\r\n                          <h2>LISTENING HELP DESK OF<\/br>GLOBAL THINKING FOUNDATION <\/h2>\r\n              \r\n                        <\/div>\r\n      <\/div>\r\n  <\/section>\r\n  <!-- \/\/ INTRO -->\r\n\r\n  \n\n<!-- INTRO INNER PAGE -->\r\n<section>\r\n    <div class=\"intro-inner-page\">\r\n        <!-- rounded box -->\r\n        <div class=\"container\">\r\n           \r\n                    <div class=\"el-rounded has-shadow-big bg-white\">\r\n                    \n    <div class=\"glt-flex-content-editor\">\n            <div class=\"row\">\n            <div class=\"col\">\n\n                    <div><h4>DIGITAL HELP DESK ITALY<\/h4>\n<p><strong>WhatsApp Chat<\/strong>:\u00a0<a href=\"tel:33179186175\" target=\"_blank\" rel=\"noopener\">331.79186175<\/a><br \/>\n<strong>Email:<\/strong> <a href=\"mailto:sportelloGLT@gmail.com\">sportelloGLT@gmail.com\u00a0<\/a><\/p>\n<h4>GLOBAL THINKING FOUNDATION HELP DESK MILAN<\/h4>\n<h5><em>(Women Squared Project)<\/em><\/h5>\n<p>Via Aosta 21 , Milano 20155<br \/>\n<strong>Monday to Friday \u2013 from 9:00 a.m. to 6:00 p.m. only by appointment\u00a0<\/strong><\/p>\n<h4>GLOBAL THINKING FOUNDATION HELP DESK LECCE<\/h4>\n<p><strong>Fondazione Palmieri<\/strong><br \/>\nVicolo Sotteranei, 73100, Lecce<br \/>\n<strong>Monday to Frida<\/strong>y\u00a0 \u2013 <strong>from 9:00 a.m. to 6:00 p.m<\/strong> <strong>only by appointment\u00a0<\/strong><\/p>\n<h4>GLOBAL THINKING FOUNDATION HELPDESK PALERMO<\/h4>\n<p><strong>Presso UO Benessere aziendale Sportello d\u2019ascolto \u201cDedicato a noi Maria Luisa Troja\u201d<\/strong><br \/>\nPalazzo Palagonia, vicolo Palagonia all\u2019alloro 12, 90133, Palermo<br \/>\n<strong>Monday to Friday \u2013 from 9:00 a.m. to 12:30 p.m.<\/strong><br \/>\nHelp line: 091-7405637\/091-7408542<br \/>\nEmail: benessereaziendale@comune.palermo.it \/ progettifocussud@gltfoundation.com<\/p>\n<\/div>\r\n            <\/div>\n        <\/div>\n\n        <\/div>\n\n    \n                    <\/div>\r\n              \r\n        <\/div>\r\n        <!-- \/\/ rounded box -->\r\n    <\/div>\r\n<\/section>\r\n<!-- \/\/ INTRO INNER PAGE -->\r\n\n\n\r\n    <section class=\"cards-alternate\">\r\n        \r\n                <!-- custom content -->\r\n                <div class=\"custom-content left\">\r\n                    <div class=\"row mb-5\">\r\n                        <div class=\"col-auto mt-8 img-wrapper\">\r\n                                                        <img decoding=\"async\" class=\"el-rounded has-shadow-big\" src=\"https:\/\/www.gltfoundation.com\/wp-content\/uploads\/2020\/06\/centro-milano-donna-e1591714468601.png\" alt=\"\">\r\n\r\n                            \r\n                        <\/div>\r\n                        <div class=\"col-auto mt-8 content-wrapper text-center text-tab-start\">\r\n                            <h4>EXPERIENCE IN MILAN GLT FOR WOMEN\u2019S CENTERS IN MILAN (CMD)<\/h4>\r\n                            <p><strong>Centro Milano Donna (CMD) is<\/strong>:<br \/>\n\u2013 a network place between central and municipal administration and for interaction with the thematic associations present in the area;<br \/>\n\u2013 a place of information and orientation on existing services in the town hall and throughout the city;<br \/>\n\u2013 a place of \u201cservice\u201d for women;<br \/>\n\u2013 a place of \u201cfree space\u201d for recreational and recreational activities;<br \/>\n\u2013 a place of integration between different cultures;<br \/>\n\u2013 a place for the data collection on gender equality.<br \/>\nIts action is oriented to:<br \/>\n\u2013 intercept the needs of women and show them the path to face them at already existing services in the area;<br \/>\n\u2013 directly supply new services to complement those offered by the territory;<br \/>\n\u2013 organize the offer of leisure moments for recreational and aggregative recreational purposes.<\/p>\n                                                    <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                <!-- \/\/ custom content -->\r\n\r\n\r\n        \r\n    <\/section>\r\n\r\n\n\n \r\n <!-- VIDEO CONTAINER -->\r\n <section class=\"mt-10 glt-video-slider\">\r\n     <div class=\"container\">\r\n         \r\n              <\/div>\r\n <\/section>\r\n <!-- \/\/ VIDEO CONTAINER -->\n\n<!-- INTRO INNER PAGE -->\r\n<section>\r\n    <div class=\"intro-inner-page\">\r\n        <!-- rounded box -->\r\n        <div class=\"container\">\r\n           \r\n                    <div class=\"el-rounded has-shadow-big bg-white\">\r\n                    \n    <div class=\"glt-flex-content-editor\">\n            <div class=\"row\">\n            <div class=\"col\">\n\n                    <div><h4>CENTRO MILANO DONNA \u2013 CMD MUNICIPIO 4<\/h4>\n<p><em><strong>(Milano Municipio 4, Via Oglio 18)<\/strong><\/em><br \/>\nCoordinate association: \u201cWomen&#8217;s Helpline\u201d: 327 4141611 (It operates 24 hours a day, 7 days a week).<br \/>\nEmail:\u00a0<a title=\"mailto:Centromilanodonna5@telefonodonna.it\" href=\"mailto:centromilanodonna5@telefonodonna.it\">centromilanodonna4@telefonodonna.it\u00a0<\/a><\/p>\n<p>Sportello GLT<br \/>\nService active on Mondays, from 10 AM to 1 PM, by appointment.<br \/>\nWhatsApp Chat 24h:\u00a0331 7918617<br \/>\nEmail:\u00a0<a href=\"mailto:sportelloGLT@gmail.com\">sportelloGLT@gmail.com\u00a0<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h4>CENTRO MILANO DONNA \u2013 CMD MUNICIPIO 6<\/h4>\n<p><em><strong>(Milano\u00a0Municipio 6, Via Faenza 29)<\/strong><\/em><br \/>\nCoordinate association: \u201cWomen&#8217;s Helpline\u201d: 327 4141611 (It operates 24 hours a day, 7 days a week).<br \/>\nThe service is active within these hours:<\/p>\n<ul>\n<li>Monday from 10am to 6pm<\/li>\n<li>Tuesday from 10am to 6pm<\/li>\n<li>\u00a0Wednesday from 2pm to 6pm<\/li>\n<li>Thursday from 10am to 6pm<\/li>\n<li>Friday from 2pm to 7pm<\/li>\n<\/ul>\n<p>Email: <a title=\"mailto:Centromilanodonna5@telefonodonna.it\" href=\"mailto:centromilanodonna5@telefonodonna.it\">centromilanodonna6@telefonodonna.it\u00a0<\/a><\/p>\n<h4>CENTRO MILANO DONNA \u2013 CMD MUNICIPIO 7<\/h4>\n<p><strong>This Centro Milano Donna it is managed by Diaconia Valdese.<\/strong><br \/>\n<em><strong>(Milano Municipio 7, Via Fleming 15)<\/strong><\/em><\/p>\n<ul>\n<li>Monday, Wednesday, Friday from 9:00 AM to 1:00 PM<\/li>\n<li>Tuesday and Thursday from 9:00 AM to 1:00 PM and from 1:30 PM to 5:00 PM<\/li>\n<\/ul>\n<p>tel. 335 819 2047 \u2013 email\u00a0<a href=\"mailto:centromilanodonna7@diaconiavaldese.org\">centromilanodonna7@diaconiavaldese.org<\/a><\/p>\n<h4>SPAZIO INDIFESA E TERRE DES HOMMES \u00a0\u2013\u00a0 MUNICIPIO 8<\/h4>\n<ul>\n<li><span style=\"text-decoration: underline;\">Spazio Indifesa<\/span>: Via Appennini 50 &#8211; Monday to Friday from 9.30 a.m. to 6 p.m.<\/li>\n<li><span style=\"text-decoration: underline;\">Terre des hommes<\/span> &#8211; Via M. M. Boiardo 6 &#8211; Monday to Thursday, tel.<br \/>\nfrom 9 a.m. to 1 p.m. and 2 p.m. to 6 p.m., Fridays from 9 a.m. to 1 p.m. and 2 p.m. to 4 p.m. (tel &#8211; 800 130 130)<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<div>\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-62131\" src=\"https:\/\/www.gltfoundation.com\/wp-content\/uploads\/2024\/06\/5-300x169.png\" alt=\"\" width=\"650\" height=\"366\" srcset=\"https:\/\/www.gltfoundation.com\/wp-content\/uploads\/2024\/06\/5-300x169.png 300w, https:\/\/www.gltfoundation.com\/wp-content\/uploads\/2024\/06\/5-1024x576.png 1024w, https:\/\/www.gltfoundation.com\/wp-content\/uploads\/2024\/06\/5-768x432.png 768w, https:\/\/www.gltfoundation.com\/wp-content\/uploads\/2024\/06\/5-500x281.png 500w, https:\/\/www.gltfoundation.com\/wp-content\/uploads\/2024\/06\/5.png 1120w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div style=\"text-align: center;\"><\/div>\n<\/div>\r\n            <\/div>\n        <\/div>\n\n        <\/div>\n\n    \n                    <\/div>\r\n              \r\n        <\/div>\r\n        <!-- \/\/ rounded box -->\r\n    <\/div>\r\n<\/section>\r\n<!-- \/\/ INTRO INNER PAGE -->\r\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":58931,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[],"class_list":["post-54973","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - 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